Charlotte Walsh

Frequently Asked Questions

How do I make a booking?

If you would like to book a bridal make-up trial, wedding day make-up or special occasions make-up please call my mobile or send an e-mail to info@charlottewalsh.co.uk

The date of your special occasion will be held for 7 days until your deposit has been paid. If a deposit is not received the date will be released.

I've made a booking; how do I pay my deposit?

Your deposit can be paid in advance via PayPal. A receipt will be provided on the day of your appointment. Unfortunately I no longer accept personal cheques.

How do I pay my balance?

The balance payment can either be paid in advance via PayPal or alternatively a cash payment can be made on the day of your appointment. A receipt will be provided.

Do you specialise in the application of semi-permanent eye lashes?

I can recommend a fully qualified freelance i-lash designer.

Do you style hair?

I specialise only in the application of make-up, however, I can recommend an excellent hair stylist.

How do you maintain hygiene between clients?

My make-up brushes are thoroughly cleaned between each client and I do not dip my make-up brushes directly into the product.

Are you insured?

I am fully insured with the British Association of Beauty Therapy And Cosmetology (BABTAC).

Why do I need a bridal make-up trial?

A bridal make-up trial is extremely important as it will ensure you are completely happy with the look I create especially for your wedding day.

Where will the trial take place and how long does it take?

The bridal make-up trial takes place in the comfort of your own home or location of choice and lasts up to two hours.

Why does the bridal trial need to take place during the day?

It is important your bridal make-up trial takes place during daylight hours as it is not possible to establish the correct foundation colour under artificial light.

I am happy with the bridal trial, when do I need to pay my deposit?

A deposit is required within 7 days of your bridal make-up trial date in order to secure the date of your wedding in the diary. If your deposit is not received within 7 days your date will be released.

Can you provide me with a list of make-up used during my bridal trial?

Yes, I can provide you with the brand names and colours used.

Do you have minimum and maximum numbers per booking?

There is no minimum requirement, however, the maximum number for your bridal party booking should be no more than four people. This ensures each person receives the attention they deserve.

What products do you use?

I use a variety of different products such as Clarins, Clinique, Bobbi Brown, Chanel, Dior, L'Oreal, MAC, Maybelline and Max Factor.

What professional qualifications do you hold?

I trained at the London School of Beauty and Make-up.

The International Make-up Association (IMA) provide an international industry benchmark for professional make-up artists. IMA qualifications are aimed specifically at make-up application for make-up artists, therefore, a high level of skill must be attained in order to qualify for the IMA certificate.

The International Therapy Examination Council (ITEC) sets the highest standards of quality and education in the beauty, complimentary and sports sectors. The qualifications achieved are UK government accredited by the Office of the Qualifications and Examination Regulatory (OFQUAL). The syllabus for each course reflects the required level of knowledge and skill needed for a practicing therapist.

Are you skilled in the application of make-up for all skin tones?

Yes, I am fully trained and experienced in the application of make-up for all skin tones.

Do you charge for travel expenses?

I do not generally charge for travel expenses, however, depending on your location and the time taken to travel to your location; I may have to make a charge and this would be agreed in advance of any bookings taken.

Is it possible to purchase a gift voucher?

Yes, personalised gift vouchers are available on request and can be sent directly to you or the gift recipient.

Before purchasing your gift voucher, please ensure travel expenses for the make-up tutorial will not be charged.

An additional fee of £1.50 is due for Postage and Packaging.

How long are the vouchers valid for?

The voucher is valid for 12 months from date of purchase.

How do I redeem my gift voucher?

Please contact me in order to book your appointment.

The gift voucher will need to be presented at the time of the appointment.

If you have any further questions;

please do not hesitate to contact me.

Charlotte Walsh